All industries

For businesses that serve customers

Retail and e-commerce

Order status, returns and product questions pile up, and customers expect a reply in minutes, not days.

Talk to us about retail

What the agent does

Answers customers on web chat, WhatsApp and the phone, handles routine questions and passes complex cases to your team.

What it handles

  • Order and return questions
  • Product questions on chat and WhatsApp
  • Handoff to your team for complex cases

Products that fit

For businesses that serve customers